In 2017-2018, I undertook a comprehensive project to restructure the Quality Assurance (QA) test cycle for GES, working closely with the QA manager. This project began with the physical installation of hardware for the QA network, followed by the rebuilding of Windows Virtual Machines (VMs) with backups to ensure a stable testing environment. I also took on the task of rebuilding both Windows domain controllers, which provided an opportunity to deepen my knowledge of Microsoft Windows Server.

As part of the restructuring effort, I developed new test plans for the 5.6 version and beyond, ensuring that the QA process remained robust and up-to-date with evolving software requirements. Additionally, I collaborated with the development team on proprietary testing and automation tools, contributing to the refinement and automation of the testing process.

To further enhance my effectiveness in this role, I familiarized myself with various scripting and programming languages, including batch scripting, PowerShell, Ruby, Python, JavaScript, and Node.js. This knowledge allowed me to contribute more effectively to the development and testing processes, reinforcing my position within the team.

In 2015, I played a pivotal role in the development of an inline solution for NetSpective, focusing on a complete rework of the user interface. As the Sales Engineer, I collaborated closely with the development team to shape the new interface, ensuring it met both technical requirements and user expectations. My role involved learning and applying UI/UX principles, with a particular focus on Google Material Design.

I actively communicated feature requests from customers, ensuring that their needs were integrated into the design. Additionally, I worked extensively with the Quality Assurance (QA) team to understand the testing process, allowing me to assist in testing the user interface once it was ready. Given the scope of the project, my involvement was crucial in managing and executing the testing efforts.

To complement the new user interface, I developed an entirely new help system based on updated 5.0 documentation. This system was designed to provide customers with comprehensive, step-by-step guidance for setting up the new product, with the potential for limited or no support. As part of this initiative, I also created new training videos to educate prospects and customers, enhancing the product's accessibility and usability.

In 2013-2014, I led a significant initiative at Telemate to create and standardize all documentation for the NetSpective product, which previously lacked comprehensive guides. This project involved developing a wide range of documentation, including the setup guide, quick start guide, network interface cards, authentication guide, Chrome and Google guides, logon and remote agent guides, and more. In 2015, I further expanded this effort by creating a new help system based on the documentation.

The project required close collaboration with various departments to ensure accuracy and quality. I worked with Quality Assurance (QA) to obtain updated screenshots and procedural steps, and collaborated with Research & Development (R&D) to verify technical details. To enhance the usability and clarity of the documentation, I studied the Microsoft Style Guide for technical writing, ensuring a reader-friendly flow. Additionally, I utilized tools such as MS Word, PowerPoint, Visio, GIMP, Techsmith Snagit, and Techsmith Camtasia to produce high-quality written and video training materials, which were then integrated into the company's website.

William M Babij's personal website and portfolio built with Jekyll and Neumorphism design. Features a mobile-first responsive design, animated preloader, landing page with particles.js, dark Neumorphism theme, animations on scroll, GitHub API integration, and a Gulp dev workflow. Hosted on GitHub Pages.

A place to host my past work

Automatic Web Browsing is a Node.js program that utilizes the Puppeteer library to automate web browsers and surf websites from a text file. It allows users to specify various parameters, such as the browser to use, the list of websites to visit, and tab management settings.

A tool for sending the logged-in Windows OS user's username and the system's IP address to a NetSpective Webfilter. This program helps in associating web activity with user credentials by integrating with NetSpective's filtering system, enhancing user tracking and reporting capabilities.

This repository contains the development of an installer for a custom Windows logon agent. Focused on streamlining the installation process, this project ensures seamless deployment and configuration of the logon agent

This PowerShell script automates the process of linking specific terms to their respective detailed pages in Markdown files located within a specified directory. It is designed to enhance documentation by ensuring that references to items, zones, NPCs, and other entities are consistently linked throughout all Markdown files.

This repository was developed in collaboration with pqdi.cc, sparking ideas for new tools and expanding the capabilities of quarm.guide. It offers a collection of guides and resources designed to enhance user experience, providing valuable insights and tools that empower users to contribute and improve the platform together.

This repository provides a straightforward and efficient tool for converting MP4 videos to GIFs. Developed as a practical solution for quickly generating GIFs from video content, this project streamlines the conversion process, offering a user-friendly experience with customizable options. Perfect for creating shareable, high-quality GIFs with ease

This repository was a learning project designed with the vision of creating a space where people could share their stories. It serves as a collaborative platform for storytelling, offering tools and resources to inspire creativity and foster a community of storytellers. Explore, contribute, and connect through the power of shared narratives.

This repository is a resource for organizing and learning hard-to-find information. It provides detailed guides, documentation, and tools for navigating complex topics. Created with a passion for clarity and knowledge sharing, it has helped many and served as a personal learning project, offering well-structured content for easier learning.